FAQ - WoW Gold FAQS
- Will you ask to return gold in game?
No. We will never ask customer to return the gold in game. Some scammers use a similar Character name as our team members' to cheat customer to return gold in game. Please do remember not to return the gold or items once the trade is finished. When you meet this problem, please come to contact our Live Support to make a conformation before you return any golds back. Only one situation we will ask to get back the gold is that we trade more gold than the order quantity.
- I changed my character name, what now?
First of all, we would like to ask you not to change your character name until the order gets completed. This just unnecessarily delays the process of your order. However, if you already changed your character name, please use the Live Chat to message our support staff. Please let us know both the order number and the correct information, we will rectify it for you.
- Why did I only receive a partial delivery?
As the demand for gold often fluctuates greatly, we cannot always ensure that all requested quantities of gold are available. To not make you wait too long, we sometimes send you a partial delivery. This way you can already use that part while the rest is being farmed. Of course it will be delivered immediately after being back in stock.